Complete Over-the-Air Emerit Device Management Now Available in Cuebly Platform
Cuebly becomes the first vendor-independent platform to offer complete over-the-air configuration for Emerit safety devices. This integration, developed in close collaboration with Emerit, introduces remote management capabilities to Emerit watches like e-WG200, phones like e-RG360, and Bluetooth devices like e-B10. Remote management that Cuebly also provides for TWIG, Teltonika, and other manufacturers.
For system integrators managing Emerit hardware, this changes everything. You can now configure man-down settings, alarm numbers, Wi-Fi connectivity, and dozens of other parameters directly from the Cuebly platform. Without touching the device. Without switching between multiple platforms. Without limiting yourself to Emerit-only deployments.
What’s New: Full Remote Configuration for Emerit Devices
Until now, Emerit devices required configuration through Emerit Services or Emerit Console. These platforms work well for basic device setup but are limited to Emerit hardware only. System integrators serving multiple customers with diverse device requirements faced a fragmentation problem: one platform for Emerit, another for TWIG, separate tools for SIM management, and disconnected alarm routing systems.
Cuebly’s new Emerit integration eliminates this fragmentation. Every Emerit configuration parameter is now accessible through the same unified interface you already use for device management, alarm monitoring, geofencing, and customer portal administration.
Supported Emerit Device Configuration
The integration provides complete remote access to Emerit device settings:
Man-Down Detection Settings: Adjust sensitivity levels, pre-alarm timing, and detection modes (tilt, no-motion, fall) based on specific work environments. Healthcare workers in hospitals require different settings than industrial workers in manufacturing facilities.
Alarm Numbers & Emergency Contacts: Configure which phone numbers receive alarm notifications, in what sequence, and with what escalation timing. Route alerts to alarm response centres, internal security teams, or supervisor mobile phones.
Connectivity Options: Enable dual connectivity (SIM + Wi-Fi) for maximum reliability. Configure Wi-Fi network credentials remotely so devices automatically connect when in range. Set fallback behaviour when primary networks are unavailable.
Location & Positioning: Fine-tune GPS update intervals, enable Bluetooth beacon detection for indoor positioning, and configure Wi-Fi-based location services. Balance location accuracy against battery consumption based on deployment requirements.
Audio & Communication: Configure one-way or two-way communication modes and set device behaviour for discreet operation (vibration only) or audible alerts based on work environment requirements.
Battery & Power Management: Optimise battery life through intelligent power modes. et battery level alerts to proactively replace devices before they die in the field.
User Interface: Customise display settings, button behaviour, and vibration patterns. Adapt the device interface to match specific use cases, from discreet aggression mode to high-visibility industrial environments.
All configuration changes push to devices over-the-air within seconds. Deploy settings to individual devices or entire fleets simultaneously. No physical access required. No manual USB configuration. No scheduling technician visits to customer sites.
Why Emerit Device Management Through Cuebly Matters
Emerit manufactures exceptional safety hardware. The e-WG200 watch offers precise indoor and outdoor positioning. The e-RG360 phone provides rugged reliability with a loud 105dB speaker. The e-B10 Bluetooth accessory enables discreet alerting in sensitive environments. These devices excel at keeping workers safe.
But hardware alone doesn’t solve the system integrator’s challenge: managing diverse customer deployments at scale while maintaining control over customer relationships and business operations.
The Vendor Lock-In Problem
Platform decisions shape your business model. When you commit to Emerit Console for device management, you commit to Emerit-only deployments. This creates several limitations:
Hardware Flexibility: Some customers need TWIG devices for outdoor construction sites. Others require Teltonika GPS trackers for vehicle-mounted applications. If your platform only supports Emerit, you either lose these opportunities or manage fragmented tools across multiple platforms.
Customer Control: Vendor-specific platforms prioritise the hardware manufacturer’s ecosystem. Your customer logs into Emerit Console, sees Emerit branding, and builds a direct relationship with the hardware vendor. You become interchangeable as just a reseller rather than a trusted technology partner.
Business Scalability: Each additional device vendor requires learning a new platform, training your team, documenting different procedures, and maintaining separate customer support workflows. This operational complexity limits how many customers you can effectively serve.
Long-Term Risk: What happens if a vendor changes their pricing model? Or acquires a competitor and shifts strategic focus? Or decides to sell directly to your largest customers? Vendor dependence puts your business at risk.
The Cuebly Advantage: Vendor Independence Without Compromise
Cuebly provides complete Emerit device management whilst maintaining the vendor independence that protects your business interests.
Multi-Vendor Device Support: Deploy Emerit e-WG200 watches for healthcare workers requiring discreet indoor positioning. Use TWIG ONE devices for construction sites needing extreme ruggedness. Add Teltonika trackers for vehicle fleets. All managed from the same platform, visible in the same customer portals, integrated with the same alarm workflows.
Your Brand, Your Customers: White-label capabilities ensure customers interact exclusively with your brand. Customer portals display your logo and domain (portal.yourbrand.com). Mobile apps publish under your Apple Developer and Google Play accounts. Cuebly’s name never appears to end users. You control the customer relationship completely.
Unified Operations: One platform for all device management, regardless of manufacturer. One training programme for your team. One set of documentation for customer support. One API for custom integrations. Operational simplicity scales your business without adding complexity.
Business Protection: Cuebly operates on an indirect sales model. We serve system integrators and security companies, not the end customers using safety devices. We have no incentive to bypass you or compete for your customers. Our success depends on your success.
Beyond Configuration: Complete Safety Platform
Emerit device management is just one capability. Cuebly provides the complete infrastructure system integrators need to deploy, monitor, and scale personal safety solutions.
Real-Time Alarm Monitoring
When an Emerit device triggers an alarm (man-down, panic button, no-motion, assistance request), Cuebly processes the event in real-time. The platform displays active alarms in a centralised monitoring dashboard, routes notifications according to configured escalation protocols, and provides response teams with complete context: user identity, precise location (including indoor positioning via Bluetooth beacons or Wi-Fi access points), alarm type, and event timestamp.
Integrate with alarm response centres (ARCs) using standard protocols. Configure automated SMS, email, and voice call notifications. Or route alerts to custom systems via webhooks and API integrations. Every alarm event logs to a full audit trail for compliance reporting and post-incident analysis.
Indoor Positioning & Geofencing
GPS-based location works outdoors but fails inside factories, warehouses, hospitals, and multi-story buildings. Cuebly extends Emerit’s Bluetooth and Wi-Fi location capabilities with intelligent indoor positioning.
Upload facility floor plans and place virtual beacons on the map. Emerit e-WG200 devices detect nearby Emerit e-BBE9 Bluetooth beacons and report their zone-based location. Create geofences for restricted areas, safety zones, or mustering points. Configure automatic alerts when workers enter or exit designated areas.
Combine indoor and outdoor positioning for complete visibility. Track healthcare workers moving between hospital wings, warehouse staff navigating large facilities, or maintenance teams working across multi-building campuses.
SIM Card & Connectivity Management
Reliable connectivity is critical for safety devices. If a device cannot transmit an alarm, worker protection fails. Cuebly’s integrated SIM card management ensures devices stay connected.
Use Cuebly-managed SIM cards with European multi-provider coverage for maximum reliability. Or bring your own SIM cards from existing carrier contracts. Monitor data usage across all devices in real-time. Set alerts for unusual consumption patterns that might indicate device malfunction or tampering. Even remotely block SIM cards if devices are stolen or misused.
For Emerit devices supporting dual connectivity, configure automatic failover between cellular and Wi-Fi networks. If SIM signal drops, the device seamlessly switches to Wi-Fi. When Wi-Fi becomes unavailable, cellular takes over. Redundancy built into every deployment.
Scenario-Based Automation
The Cuebly has powerful automation capabilities. Create scenarios triggered by specific events: battery drops below 15%, device enters a restricted zone, a message is not acknowledged within 30 seconds, or connectivity is lost for over 60 seconds.
Define automated responses: send SMS to supervisors, create support tickets or notify alarm response centres. This intelligence layer transforms raw device data into proactive safety management.
Use Cases: Where Emerit + Cuebly Excels
The combination of Emerit’s hardware excellence and Cuebly’s vendor-independent platform delivers exceptional value in specific industries.
Healthcare: Protecting Staff from Aggression
Healthcare workers face escalating aggression from patients and visitors. The Emerit e-WG200 watch offers discreet panic alerting through wrist shake activation and aggression mode that transmits live audio without obvious indication. No visible button press. No audible alert sound. Just silent protection.
Through Cuebly, healthcare facilities deploy these devices across multiple departments: emergency rooms, psychiatric wards, home care teams, and after-hours staff. Each department operates as a separate customer environment within the Cuebly platform, with distinct alarm protocols, user permissions, and escalation procedures.
Indoor positioning tracks staff locations throughout hospital buildings using Bluetooth beacons. When a panic alert triggers, security teams see precisely which room or corridor requires immediate response. Floor plan integration assists in taking the shortest route to the affected worker.
Automated scenarios ensure no alarm goes unnoticed. If a panic alert is not acknowledged within 2 minutes, the system automatically escalates to the next supervisor level.
Industrial: Accurate Location During Emergencies
Manufacturing facilities, warehouses, and logistics operations expose workers to man-down risks: falls from height, equipment incidents, medical emergencies, or injuries in isolated areas. The Emerit e-RG360’s automatic man-down detection triggers alarms when workers fall or remain motionless beyond configured thresholds.
Precise location data proves critical during emergency response. Cuebly’s indoor positioning combines GPS (outdoor yards and loading docks), Wi-Fi (indoor areas with existing infrastructure), and Bluetooth beacon zones (specific production lines or storage sections). Response teams know exactly where help is needed, even in massive facilities spanning hundreds of thousands of square metres.
Multi-site deployments benefit from Cuebly’s centralised management. A logistics company operating 15 warehouses across Europe manages all Emerit devices from one platform. Configure standardised safety protocols. Monitor device health across all locations. Generate compliance reports aggregating data from every facility.
Integration with Alarm Response Centres
Both use cases rely on seamless integration with professional alarm response centres. The Cuebly platform connects to 30+ pre-integrated ARCs across Europe, plus supports custom integrations for any monitoring centre using standard protocols.
When an alarm triggers from an Emerit device, Cuebly routes the notification to the designated ARC with complete information: subscriber details, device type, alarm reason, GPS coordinates, indoor location zone and connectivity status. ARC operators view this data in their existing systems without logging into separate platforms.
Two-way communication enables ARC operators to contact affected workers via the Emerit device’s speaker and microphone. Verify the emergency. Gather additional information. Provide reassurance until help arrives. This voice channel operates through both VoIP (Wi-Fi networks) and VoLTE (cellular networks), ensuring connectivity in diverse environments.
Technical Implementation: Getting Started
Deploying Emerit devices through Cuebly requires minimal setup time. The platform’s template system replicates successful configurations across similar customers, and over-the-air provisioning eliminates manual device setup.
Initial Configuration
Create a customer environment within the Cuebly platform. Import Emerit device inventory by IMEI, or batch upload from spreadsheet. Assign devices to the customer environment.
Define user roles and permissions. Determine who can view live locations, acknowledge alarms, manage devices, or configure system settings. Cuebly’s role-based access control provides granular permission management down to individual feature levels.
Set up alarm protocols and escalation procedures. Configure primary contacts, backup contacts, and alarm response centre integration. Define which alarm types (panic, man-down, geofence breach, low battery) trigger which notifications. Specify timing: immediate alert, 30-second delay for accidental triggers, or multi-stage escalation with progressive notification levels.
Device Provisioning
Power on Emerit devices with activated SIM cards. Devices automatically register to the correct customer environment based on pre-configured IMEI assignment. No manual configuration required. No USB connection to computers. No technician visits to customer sites.
Once registered, push device configurations over-the-air. Set man-down sensitivity levels, alarm phone numbers, Wi-Fi credentials, location update intervals, and all other parameters remotely.
For indoor positioning, upload facility floor plans to the Cuebly platform. Place virtual Bluetooth beacons on the map corresponding to physical beacon locations. Define zone names and geofence boundaries. Devices automatically report their location when they detect beacon signals.
User Onboarding
End users receive branded onboarding links via email. Users log see your company branding throughout the interface, and access safety features immediately.
Web portal access is available for supervisors, security personnel, or alarm monitoring staff who need dashboard views, alarm management capabilities, and reporting functions. These users log into portal.yourbrand.com (your custom domain) and interact with your branded interface.
Ongoing Management
Monitor device health from the centralised dashboard. View battery levels, connectivity status, firmware versions, and last seen timestamps across all Emerit devices. Set automated alerts for devices requiring attention: low battery, prolonged offline status or not tested in 30 days.
Generate reports for compliance documentation, safety audits, or customer invoicing. Export alarm history, location tracking data, device events and activity. Schedule recurring reports delivered automatically via email.
Scale by replicating successful configurations. When you win a new healthcare customer requiring similar setup to existing deployments, clone the device configuration template.
Pricing & Business Model
Cuebly operates on a per-device licensing model designed specifically for system integrators serving multiple customers. Unlike vendor platforms charging per-user or per-customer fees, Cuebly’s pricing aligns with how integrators generate revenue: more devices deployed means more customers served and more recurring income.
Create unlimited customer environments without additional cost. Deploy 10 Emerit devices for Customer A, 200 for Customer B, and 500 across Customer C’s 15 locations. All managed from the same platform under your single integrator account. No per-customer setup fees. No artificial limits on customer counts.
The platform includes all capabilities at every pricing tier: device management, alarm monitoring, indoor positioning, SIM card management, white-label branding, and API access. No feature upsells based on deployment size. No premium tiers restricting critical functionality.
Volume-based pricing recognises that larger deployments benefit from economies of scale. As your total device count grows, per-device costs decrease. This pricing structure supports your business growth without penalising success.
The Future of Vendor-Independent Safety
This Emerit integration represents more than just a new device compatibility announcement. It demonstrates Cuebly’s commitment to vendor independence as a strategic advantage for system integrators.
New safety device manufacturers enter the European market regularly. Indoor positioning technologies evolve. Connectivity standards shift from 2G and 3G to 4G and 5G. Alarm response protocols develop new capabilities. Customer requirements change as workplace safety regulations advance.
Vendor-locked platforms force you to wait for hardware manufacturers to prioritise your needs. Vendor-independent platforms like Cuebly respond to market changes faster. When customers ask for specific functionality, we evaluate the request based on system integrator needs across all supported device types. Development priorities align with your business requirements, not hardware manufacturer road-maps.
The ability to configure Emerit devices over-the-air through Cuebly today means you can deploy mixed hardware environments tomorrow. Healthcare customer requiring Emerit e-WG200 watches for discreet panic alerting alongside TWIG NEO devices for outdoor facility security? No problem. Same platform. Same alarm workflows. Same customer portal. Different optimal hardware for different use cases.
Next Steps: Experience the Platform
The best way to understand how Emerit device management integrates with Cuebly’s complete safety platform is to see it in action. Our team provides personalised demonstrations tailored to your specific customer types, deployment scenarios, and business model.
During a demo session, we’ll show you:
- How Emerit devices register and configure automatically through over-the-air provisioning
- The unified device management interface controlling Emerit, TWIG, and other manufacturers simultaneously
- Real-time alarm monitoring and response workflows including ARC integration
- Indoor positioning capabilities using Bluetooth beacons and floor plan mapping
- White-label possibilities
- SIM card management and connectivity monitoring
- Scenario-based automation for proactive safety management
- Reporting and compliance documentation generation
We’ll also discuss your deployment plans, customer requirements, and integration needs. Every system integrator operates differently. Some prioritise healthcare customers. Others focus on industrial environments or mobile workforce tracking. Some serve 5 customers with 1,000 devices each. Others support 100 customers averaging 50 devices. The platform adapts to your business model, not the other way around.
Ready to see how vendor-independent Emerit device management transforms your safety platform operations?