Device management
Vendor-independent device management for TWIG, Emerit and every other safety device
Add, configure and follow every safety device your customers use, whatever the brand. Devices get their settings over the air, so they can go from the box to the user.
- TWIG NEO
- Emerit e-WG200
- Configured over the air
- Teltonika
- Eview
5+
Device brands in one dashboard
2 to 5 min
From switch-on to ready to use
1
Way of working for every brand
Supported devices
- TWIG NEO
- TWIG ONE
- TWIG EON
- TWIG EASY
- Emerit e-WG200
- Emerit e-RG360
- Emerit e-B10
- Teltonika
- Eview
- Queclink GL320MG
Over-the-air provisioning
From the box to the user without touching the device
Step 1 · Add
Add the device
Enter the IMEI, or import a whole order from a CSV file, and pick the customer. With a Cuebly SIM you add the ICCID. With your own SIM you enter its phone number and APN details, which automatic provisioning needs.
Step 2 · Start
Start the onboarding
Start it by hand, or let it start by itself as soon as the device is added. Imports work the same way.
Step 3 · SMS
The platform sends the settings
An SMS gives the device the APN and the server to connect to. With a Cuebly SIM those messages are free.
Step 4 · Connect
The device connects
It applies the settings, restarts and connects to Cuebly. That takes two to five minutes, depending on the device.
Step 5 · Ready
Ready for the user
The device gets its full configuration from the template and shows up in the customer’s environment. It can be shipped straight to the person who will wear it.
Everything after the first switch-on
Run a mixed fleet like it is one brand
The same tools for every device, for every customer.
Templates
Save the settings that work as a template, such as “Delivery driver” with its man down settings and check-in interval. New devices start from it, and a change to the template can go to existing devices in one go.
Bulk actions
Select a group of devices and move them to another customer, change settings, rename them or archive them.
Device status
Online or offline, last seen, battery level and firmware version for every device, across all customers.
Remote diagnostics
Ask for a location update, check the SIM, read the connection log and the raw device messages, or restart the device.
Alerts
Get a message when a device stays offline too long, its battery runs low, its firmware is outdated or its configuration is wrong.
One view over all your customers
From the reseller environment you see which customers have devices offline and which models need attention most. Contracts change? Move the devices to another customer in seconds, with or without their history.
What you can connect
Devices, gateways and systems
Many brands can do much of the same. Choose by the job, and mix them per customer.
Personal alarms
An SOS button, man down detection and GPS in a device people wear all shift, many with two-way voice. A rugged model for the factory floor, a small one for field staff who may meet aggression, a watch for discreet use.
Indoor positions
Most dedicated devices pick up beacons, so an alarm from inside a building shows the floor and the zone.
The Cuebly app
SOS, man down, the lone worker timer and assistance requests on the phone people already carry. A paired Emerit e-B10 button adds a discreet trigger.
I/O gateways
Connect potential-free contacts and relays of machines and installations, for example to send a machine fault to the operator’s device.
Building gateways
Bring the building’s own alarms into Cuebly: panic buttons and call points through the Ajax Hub, or a fire alarm panel through a gateway, so the alarm reaches the app and the control room.
Webhooks and API
Any system that can call a webhook can start a scenario: SCADA, building management, access control or your own software.
Why one platform
One console per brand gets old fast
Most device tools only know their own hardware. Use the switch to compare.
Separate brand tools | Cuebly
Interfaces
A different console per brand
One platform for every brand
Customers
Devices sorted by hand
Each device linked to a customer environment
Moving devices
Reconfigure and start over
Move to another customer in seconds
Settings
Configured one by one
Templates and bulk actions
After setup
Configuration only
Alarms, scenarios, reports and the app
★★★★★
Cuebly makes it easy to manage devices, apps, and accounts centrally. The platform is reliable, scalable and helps us deliver top tier professional safety solutions with confidence.
Thijs Wagenaar
Managing Director, Secure2Go
Explore
More about the platform
How devices, customers and alarms come together in one platform.
Non-steered European SIMs, free SMS to devices and usage per device.
Every supported device and alarm centre protocol.
Questions
Frequently asked questions
TWIG (such as the NEO, ONE, EON and EASY), Emerit (e-WG200, e-RG360, the e-B10 button and e-BBE9 beacons), Teltonika trackers and I/O gateways, Eview and Queclink, plus the Cuebly app. The hardware and integrations page has the full list. Missing a device? Ask us about a custom integration.
Yes. With Cuebly SIMs you get more monitoring and free SMS to the devices. With your own SIMs you keep your contracts and enter the SIM and APN details when you add a device. Many partners mix both.
You start the onboarding by hand, or let it start automatically when a device is added or imported. The platform sends the APN and server settings to the device by SMS. The device applies them, restarts and connects, and then gets its full configuration. Nobody has to touch the device, so it can go straight to the end user.
Yes. From the reseller environment you select devices and move them to another customer. You can download the device history first, or reset it straight away.
No. Cuebly configures devices over the air, but firmware updates stay with the manufacturer’s own tools.
You see the last-seen time for every device, and you can get an alert when a device stays offline longer than you want. From the platform you can ask for a location update, check the SIM, read the connection log and the raw device messages, or restart the device.
Yes. Import devices from a CSV file, then select any group of devices to move them, change their settings, send their configuration again, rename them or archive them.
Each brand keeps its own features, such as Emerit’s beacon support or TWIG’s battery modes. Adding, configuring and monitoring a device works the same way for all of them, so your team learns one platform.
Demo
See a device go live
In the demo we add a device, send its settings and show it in a customer environment.