Vendor-Independent White-Label Personal Safety Platform for TWIG, Emerit & Multi-Device Management

Cuebly is the white-label personal safety platform that empowers system integrators to manage TWIG, Emerit, Teltonika, and other safety devices from a single, unified interface. Unlike vendor-locked solutions such as TWIG Point or Emerit Console, Cuebly gives you the freedom to deploy multi-vendor environments while maintaining complete control over your brand and customer relationships.
Designed specifically for system integrators and security companies serving lone worker protection, man-down alarm systems, and employee safety needs across Europe. Deploy branded customer portals, manage thousands of devices over-the-air, and scale without vendor constraints.

  • Multi-vendor device support: TWIG, Emerit, Teltonika, and more
  • White-label customer environments: Deploy unlimited branded portals for your clients
  • Over-the-air device management: Remote provisioning, configuration, and firmware updates
  • European GDPR compliance: ISO-aligned security practices, EU data centers
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Multi-vendor personal safety platform dashboard managing TWIG and Emerit devices

Why Vendor-Independent Matters for System Integrators

Most personal safety platforms lock you into a single hardware vendor. TWIG Point works exclusively with TWIG devices. Emerit Console only supports Emerit products. This vendor lock-in limits your flexibility, increases costs, and puts your customer relationships at risk.
Cuebly breaks this pattern. As a truly vendor-independent platform, we support multiple device manufacturers simultaneously. Deploy TWIG devices for some customers, Emerit e-WG200 watches for others, and Teltonika gateway units for specific use cases. All managed from the same unified white-label personal safety platform.

The Multi-Vendor Advantage

Freedom of Choice: Select the best device for each customer’s specific needs, budget, and environment. Not every situation requires premium hardware. Mix and match to optimise cost-effectiveness.
Negotiation Power: When you’re not locked to a single vendor, you maintain leverage in hardware negotiations. Switch suppliers if pricing, quality, or service deteriorates.
Risk Mitigation: Hardware supply chains face disruptions. Component shortages, manufacturing delays, or vendor business changes can halt deployments. Multi-vendor support ensures continuity.
Customer Retention: Your customers work with you, not with the device manufacturer. When the platform is vendor-agnostic, you control the relationship. No risk of hardware vendors bypassing you to sell directly to your end customers.
Future-Proofing: New safety devices enter the market constantly. With Cuebly’s open architecture, adding support for new manufacturers doesn’t require migrating to a different platform. Your investment is protected.

System integrators choose Cuebly because we empower your business model. We are the infrastructure that lets you focus on customer relationships, vertical expertise, and service excellence. Not on managing platform limitations or vendor politics.

Risk Mitigation

Never depend on a single hardware vendor’s availability or business decisions.

Customer Retention

Your brand, your customer relationships. Hardware vendors and Cuebly stay invisible.

Future-Proof

Add new device manufacturers without platform migration.

From fragmented tools to one scalable white-label personal safety platform

The challenges

Fragmented devices and platforms

Various separate tools used for handling devices, SIM cards, and applications can significantly hinder an organisation’s ability to scale operations efficiently. This disjointed approach also poses challenges in effectively responding to and satisfying evolving customer demands.

Vendor lock-in limits hardware compatibility

Most vendor platforms are designed to support just a single brand of hardware. Which leads to an inability to integrate and utilise diverse dedicated safety devices and applications across different brands.

High cost of custom development

Developing and sustaining your own platform can be costly and time-consuming. Diverting attention and resources away from your primary business objectives.

Limitations of generic personal safety platforms

Generic tracking platforms don’t fit the requirements of personal safety and lack integrations with alarm receiving centers.

How Cuebly solves this

Bespoke solution per customer

With Cuebly, you have the ability to set up a customised and adaptable environment specifically for each customer. As a result, every single device, SIM card, and service is efficiently managed from one centralised location. Specifically designed and adjusted to meet the unique requirements and preferences of each client.

Vendor independent device integration platform

Cuebly provides vendor independence by allowing you to seamlessly integrate and manage a variety of device brands. All within one comprehensive platform. Not limited to just a single brand, the platform supports devices from leading manufacturers like Emerit, Twig, Teltonika and many others Ensuring complete flexibility and adaptability to your specific needs.

White-label safety platform with your brand

Cuebly is designed for immediate deployment, offering a comprehensive white-label solution specifically built to ensure personal safety. This platform allows you to have your own customised system, eliminating the expenses and intricacies typically associated with platform development.

Designed and built for safety

Cuebly is specifically designed with safety in mind, featuring continuous 24/7 integrations with alarm receiving centers. This ensures that your business can offer top-tier, professional-grade personal safety services. All branded under your own name.

Languages

Our platform supports multiple languages to fit customer needs across Europe.

Countries

Cuebly is represented across a large part of Europe, helping integrators deliver safety at scale.

System Integrators

Many companies rely on Cuebly to power their personal safety services.

Want to become a system integrator? Get in touch!

Complete White-Label Personal Safety Platform

Cuebly provides everything system integrators need to deploy, manage, and scale personal safety solutions for their customers. From device provisioning to alarm response center integration. Every capability is designed for multi-tenant, white-label operation.

Provision, configure, and monitor safety devices remotely. Cuebly supports TWIG devices (TUP93EU, TUP92EU, TUP91EU, TCP90EU, etc), Emerit products (e-RG360 lone worker tracker, e-B10 Bluetooth accessory, e-BBE9 BLE beacons, etc), Teltonika GPS trackers, and other personal safety hardware.

Over-the-air device management eliminates the need for physical configuration. Deploy firmware updates, adjust device settings, and troubleshoot issues remotely. Devices are operational within minutes of being powered on, automatically registering to the correct customer environment based on pre-configured rules.

Multi-vendor device inventory management provides a unified view across all manufacturers. Track device lifecycle status, battery levels, connectivity health, and firmware versions regardless of hardware brand. Set alerts for devices requiring maintenance or replacement.

Learn more about device management →

Create unlimited branded customer portals for your clients. Each environment operates independently with its own users, devices, alarm protocols, and configurations. Your customers see only your brand. Cuebly remains completely invisible.

Multi-tenant architecture ensures data isolation and security. Customer A cannot access Customer B’s data, devices, or users. Role-based access control lets you define granular permissions: who can view live locations, acknowledge alarms, manage users, or configure devices.

Customisable dashboards display the metrics each customer cares about: active alarms, device status, user activity, and safety incidents. White-label mobile apps (iOS and Android) extend your brand to end-users’ smartphones.

Learn more about customer environments →

Centralised SIM card management for IoT devices. Cuebly supports both Cuebly-managed SIM cards with multi-provider European coverage and bring-your-own-SIM integration for existing contracts.

With Cuebly-managed SIM cards you can monitor data usage in real-time across all devices. Set alerts for unusual consumption patterns. And even block usage if a SIM card is removed and put in a different device. Remote SIM activation means devices can be deployed globally and automatically connect to optimal networks.

European non-steered multi-provider coverage ensures connectivity even in challenging environments. If one provider lacks coverage, devices automatically fail-over to alternative networks. This redundancy is critical for lone worker safety where connection loss could delay emergency response.

Learn more about SIM card and connectivity management →

Seamless integration with alarm response centers (ARCs) and emergency monitoring services. When a man-down alarm, panic button, or no-movement alert triggers, Cuebly routes notifications to the appropriate response team.

Configurable alarm protocols define escalation procedures: Who gets notified? In what sequence? What information is included? Protocols adapt to customer requirements, from simple email notifications to full ARC integration with live location sharing.

Two-way communication enables response teams to contact affected users via SMS, voice call, or push notification. Geolocation data accompanies every alarm, displaying the user’s last known position on integrated mapping systems.

Learn more about alarm response center integration →

GPS doesn’t work indoors. For factories, warehouses, hospitals, and other indoor environments, Cuebly supports beacon-based positioning using Emerit e-BBE9 beacons, TWIG SRD beacons and generic iBeacon or Eddystone compatible hardware.

Upload custom floor plans and place virtual beacons to map your facilities. Devices detect nearby beacons and report their zone-based location. Define geofences for restricted areas, safety zones, or mustering points. Trigger automatic alerts when users enter or exit designated areas.

Wi-Fi positioning provides an alternative for environments with existing Wi-Fi infrastructure. Cuebly calculates approximate locations based on Wi-Fi access point signal strength, offering high accuracy without additional hardware.

Learn more about indoor positioning →

System integrator partnership for white-label personal safety solutions

Built for System Integrators, Not End Users

Cuebly operates on a indirect sales model. We serve system integrators, security companies, and technology distributors; not the end customers using safety devices. This distinction shapes everything about our platform.

Your Brand, Your Customers

White-label capabilities aren’t an afterthought. From mobile apps to customer portals to email notifications, every customer touch-point displays your brand. Cuebly’s name never appears to end users. We provide the infrastructure; you own the customer relationship.

Deploy branded iOS and Android apps under your Apple Developer and Google Play accounts. Customise app names, colour schemes, and splash screens. Configure custom domains for customer web portals: ‘portal.yourbrand.com’ instead of generic subdomains.

Multi-Tenant Architecture at Scale

System integrators serve diverse customers: a property management company monitoring cleaners, a healthcare provider tracking home care nurses, a logistics firm protecting delivery drivers. Each requires isolated environments with distinct alarm protocols, user management, and device configurations.

Cuebly’s multi-tenant architecture supports unlimited customer environments. Create new customer portals in minutes using templates based on successful deployments. Replicate device configurations, user roles, and alarm protocols across similar customers without manual setup.
Resource allocation scales automatically. Whether you manage 50 devices for 5 customers or 5,000 devices across 200 customers, platform performance remains consistent. No per-customer fees or artificial limits. Pricing is based on device count, not customer count.

Partner Support Model

Many system integrators prefer to manage customer support themselves, maintaining the direct relationship and demonstrating expertise. Cuebly supports this model with comprehensive documentation, training resources, and dedicated partner support channels.

When you need assistance with technical integration, deployment planning, or platform capabilities, our partner support team is available. We help you deliver value to your customers without stepping into the customer relationship.

Project-specific questions? Complex integrations? Custom requirements? Our team provides the technical guidance you need to win projects and deliver successfully. We’re partners in your success, not competitors for your customers.

Interested in becoming a Cuebly partner? Request a demo to see how we empower system integrators across Europe.

Request Partner Demo

How Cuebly Works:
From Setup to Scale

Step 1

Platform Configuration

Set up your integrator account and define your first customer environment. Configure your branding: logo, colours, domain, and app name. Import device inventory and assign devices to the customer. Set up user roles and permissions.

Timeline: Most customer environments are configured in under an hour. Template systems let you replicate successful configurations for similar customers in minutes.

Step 2

Device Provisioning

Devices auto-register to the correct customer environment based on pre-configured rules. Over-the-air provisioning eliminates manual configuration. Power on a TWIG NEO or Emerit e-WG200, and it automatically connects, downloads its configuration, and becomes operational.

For BLE beacon-based indoor positioning, upload facility floor plans and place virtual beacons on the map. Devices detect beacon signals and report their zone-based locations.

Step 3

User Onboarding

End users receive branded mobile app download links and login credentials. Apps are available via your Apple App Store and Google Play accounts under your brand name. Users log in, see your branding, and start using safety features immediately.

Web portal access is available for supervisors and administrators who need dashboard views, alarm management, and reporting capabilities.

Step 4

Monitor & Manage

Once deployed, the platform handles ongoing device monitoring, alarm routing, and data management. View real-time device status, battery levels, and connectivity health. Receive alerts for devices requiring attention. Monitor alarm activity and response times.

Scale by adding more customers (replicate environment templates), more devices (auto-provisioning handles onboarding), or new capabilities (enable additional platform features as needed).

Cuebly vs Single-Vendor Platforms

Unlike vendor-locked platforms, Cuebly supports multiple device manufacturers. Giving system integrators flexibility and control.

Feature Cuebly TWIG Point Emerit Services/ Emerit console
Device Support TWIG, Emerit, Teltonika, Eview, Queclink; multi-vendor TWIG devices only Emerit devices only, limited to configuration only
Target User System integrators Direct to customers (B2B) or via partners Direct to enterprise (B2B) or via partners
White-Label Full: Apps, portals, domains, branding Not available Not available
Customer Environments Unlimited isolated tenants Single or limited Limited customer separation
SIM Management Fully integrated Not available Not available
Alarm Environment Real-time alarm overviews Not available Not available
Reporting service Various reports of location history, alarm, battery, connectivity, etc. Not available Not available
Location service Real-time locating, including geofencing, indoor and outdoor Limited with extra costs Not available
Vendor Independence Hardware-agnostic Locked to TWIG hardware Locked to Emerit hardware
Pricing Model Per-device, no limits Per device, site, beacon Free
Ideal For Integrators serving multiple customers with diverse hardware needs TWIG hardware resellers, enterprise direct buyers Emerit hardware partners, limited to configuring devices only

TWIG Point and Emerit Console are excellent platforms if you exclusively deploy TWIG or Emerit hardware and don’t need extensive white-labeling or locating and tracking features. For system integrators serving diverse customers with varying hardware requirements, Cuebly’s vendor-independent approach provides superior flexibility and business control.

Frequently asked questions

Cuebly integrates with leading personal safety device manufacturers including Emerit, TWIG, Teltonika, and others. The platform supports various device types: dedicated man-down alarms (TWIG TUP93EU, TUP92EU, TUP91EU, etc.), lone worker trackers (Emerit e-RG360, e-WG200, etc.), smartphone app with emergency features, wearable safety devices, and IoT GPS trackers. Our vendor-independent approach means you’re never locked into a single hardware provider.

TWIG Point and Emerit Console or Emerit Services are vendor-specific platforms designed for their respective hardware ecosystems. Cuebly is vendor-independent, supporting TWIG, Emerit, Teltonika, and other manufacturers simultaneously. This multi-vendor capability gives system integrators flexibility to choose optimal hardware for each customer without platform limitations. Cuebly also offers deeper white-label customisation for integrators serving multiple end customers and extensive locating and mapping features. Which makes it the ideal white-label personal safety platform.

Both options work. Cuebly offers managed SIM cards with multi-provider coverage across Europe for maximum reliability and simplified management. However, you can also bring your own SIM cards from existing carrier contracts. Many integrators use a hybrid approach: Cuebly SIMs for critical deployments requiring guaranteed connectivity and their own SIMs where existing contracts exist.

Yes. Cuebly is built with GDPR requirements at its core and follows ISO best practices for data protection. The platform includes features like data minimisation, right-to-access tools, audit logging, and secure data handling. Customer data is stored in European data centers, and we provide the documentation system integrators need to demonstrate GDPR compliance to their customers.

Most customer environments can be configured in under an hour. The platform’s template system lets you replicate successful configurations, and over-the-air device provisioning means devices are operational without physical setup. For complex multi-site deployments with custom integrations, our team provides implementation support to ensure smooth rollouts. Typical timeline: simple deployment within an hour, complex projects within a day to week.

White-label features cover mobile apps (iOS and Android published under your Apple Developer and Google Play accounts), customer web portals with custom domains, email communications, SMS notifications, and voice call origination. You can customise logos, colours, app names, and domain names to match your brand. Customers interact with your brand throughout their experience; Cuebly remains invisible to end users.

Yes. Cuebly supports integration with alarm response centers and emergency monitoring services. When safety alarms trigger (man-down, panic button, no-movement, geofence breach), the platform routes notifications to designated response teams with full context: user identity, location, alarm type, and timestamp. Integration methods include API connections, email protocols, webhook notifications or protocols like SIA-DC09, based on ARC requirements.

Yes. For indoor environments where GPS doesn’t work (factories, warehouses, hospitals), Cuebly supports BLE beacon-based positioning using Emerit e-BBE9 beacons, TWIG SRD beacons, and generic iBeacon or Eddystone compatible hardware. Upload facility floor plans, place virtual beacons, and define zones. Devices report their location based on detected beacon signals. Wi-Fi positioning is also available as an alternative.

Cuebly operates on a per-device licensing model designed for integrators serving multiple customers. Pricing scales with device volume, and there are no per-customer setup fees. You can create unlimited customer environments. This model aligns with how integrators operate: your costs scale with your revenue (more devices deployed = more customers served). Contact our team to discuss your specific requirements and get volume-based pricing.

Many integrators prefer to manage customer support themselves, maintaining the direct relationship. That’s why we provide comprehensive documentation, training resources, and dedicated partner support. For project-specific questions, technical integration challenges, or platform capability inquiries, our partner support team is available. We help you succeed without stepping into your customer relationships.

At Almas Industries, we chose Cuebly for its intuitive platform and reliable support. It enhances our efficiency and, most importantly, helps us keep our clients’ lone workers safe. The platform’s features give real peace of mind, making Cuebly a trusted partner in protecting our customers every day.

Nick Burke

Managing Director UK & Ireland – Almas Industries

Ready to Deploy Vendor-Independent Safety Solutions?

Join system integrators across Europe who trust Cuebly to power their personal safety offerings. Whether you’re deploying 50 devices or 5,000, our platform scales with your business while keeping you in control of customer relationships.

Book a demo to see how Cuebly supports TWIG, Emerit, and multi-vendor deployments. Our team will show you the platform, answer your technical questions, and discuss pricing based on your deployment plans.

Request Demo