Pro Voice

Instant Voice

Instant Voice: the line opens by itself

The moment an alarm goes out, a voice connection opens. No dialling. No waiting. Talk with the alarm recipient, let a colleague talk back from the browser, or listen in silently when talking would escalate the situation.

  • Audio starts automatically with the alarm
  • Two-way with the alarm recipient or a colleague
  • One-way listen-in for aggression alarms

Three ways to use it

Talk, talk back, or listen in

Pro Voice

Live with the alarm recipient

The alarm and the voice connection arrive together. The recipient hears what is happening and can talk the user through it, hands-free. Integration with 24/7 alarm receiving centres is available.

Pro Voice

Talk back from any browser

A colleague opens the alarm in the Cuebly platform and clicks Talk. No phone needed. Just the browser they already work in.

Pro Voice

Listen in, silently

During an aggression alarm, speaking up can escalate things. Listen in is one-way. Responders hear what happens. The phone stays silent.

How it works

Voice that starts with the alarm

No extra buttons for the user. The scenario decides what happens.

Step 1

An alarm goes out

SOS, man down or a timer. From the app or a button.

SOS Man down Timer

Step 2

The line opens

Audio starts automatically. Two-way or one-way, depending on the scenario.

Automatic Two-way One-way

Step 3

Help listens and talks

The alarm recipient or a colleague in the browser follows the situation live.

Alarm recipient Browser

Details

Every second of contact counts

Hearing what happens changes how responders act.

Hands-free

The call runs on speaker. So the user can keep their hands free.

Location shared

The location travels with the alarm and the call.

Discreet when needed

One-way listen-in keeps the phone silent for aggression alarms.

From the platform

Colleagues answer from the browser. No separate phone system.

Instant Voice is included in Pro Voice. Compare the plans →

Frequently asked questions

Does the user need to start the call?

No. The voice connection opens automatically when the alarm goes out.

Who can listen and talk?

The alarm recipient, like an alarm receiving centre. And colleagues who open the alarm in the Cuebly platform in their browser.

When would I use one-way listen-in?

For aggression alarms, where a voice from the phone could escalate the situation. Responders hear everything. The phone stays silent.

Related

Works well with

Man down

No movement detected. A window to cancel, then an automatic alarm.

Pro Pro Voice

SOS alarm

One tap. In the app, the programmable button or a dedicated SOS button.

Lite Pro Pro Voice

Critical messages

Push messages and assistance requests that people accept or decline.

Lite Pro Pro Voice

See it working for your customers

Plan a demo and we show the app and the platform with a setup that fits the customers you serve.