Your Data Stays with Us

Safety data is about people. Where they are, and when they asked for help. So when partners ask me where our data lives, I give a precise answer.

The platform: in the EU

The Cuebly platform is hosted in the European Union. Alarms, locations and device data stay in the EU.

Our AI team: on our own hardware, where it matters

We also work with an AI team. Where that work touches your data, it runs on our own hardware. In practice:

• Reading and sorting incoming mail runs on our own server.
• Summaries of mails before a demo, and of demo recordings, are made on our own server.
• Our knowledge base, with our support history and documentation, sits on our own infrastructure in Europe.
• Code review and meeting notes run on our own hardware too.

Work that only needs public information, such as writing a blog post from our public documentation, can use other tools. It gets no raw customer data: at most a summary made on our own server, which one of our own people has also checked.

Why we chose this

It would have been easier to send everything to the biggest AI service and be done with it. But our partners sell safety to employers who are careful with their people’s data, and rightly so. When their customers ask where that data goes, our partners need an answer they can stand behind.

So we built it the harder way. Your data stays on our own servers, and a person reads everything before it reaches you.

What we promise, and what we do not

We promise that where our AI work touches your data, it runs on our own hardware. We do not claim that no tool we use ever runs elsewhere: work on public information can. We would rather be precise than impressive.

Meet the team behind this in Our AI team.

Jarno Heijting, founder of Cuebly